Definitions
SPECIALPLUS SRL – SPECIALPLUS SRL Trading Company, organized based on Romanian law.

SITE – The domain www.special-plus.com and its subdomains, including but not limited to the publicly available site.

CONTENT are the following definition:

• all information on the SITE that can be visited, viewed or otherwise accessed using digital equipment;
• the content of any e-mail sent to its USERS or CUSTOMERS by SPECIALPLUS SRL by electronic means and / or any other available means of communication;
• any information communicated by any means by an employee of SPECIALPLUS SRL to the USER or CUSTOMER, according to the contact information, specified or not by him;
• information related to the products, services and / or practical tariffs of SPECIALPLUS SRL in a certain period;
• information related to products, services and / or practical tariffs by a third party with which SPECIALPLUS SRL has concluded a partnership contract, in a certain period;
• data regarding SPECIALPLUS SRL, or other privileged data thereof.

SERVICE – the e-commerce service conducted on the public portions available on the SITE, in the sense of giving the CUSTOMER the possibility to contract products and / or services, includes other means of distance communication (ie by telephone).

USER – The natural or legal person who has access to the CONTENT and SERVICE

MEMBER – The natural person who has or obtains access to the CONTENT, through any means of communication (electronic, telephone, etc.) or based on a user agreement between SPECIALPLUS SRL and it and which requires the creation and use of an ACCOUNT.

ACCOUNT – the format of the ensemble from an e-mail address and a password that allows a single MEMBER access to the restricted area of ​​the SITE through which the access to the SERVICE is made.

CLIENT – The natural or legal person who has or obtains access to the CONTENT and SERVICE, after the creation of the MEMBER ACCOUNT.

DOCUMENT – these Terms and Conditions

REMOTE CONTRACT – according to the definition contained in OG 130/2000 art. 2 letter a .: the contract for the supply of products or services concluded between a trader and a consumer, within a sales system organized by the trader, which uses exclusively, before and at the conclusion of this contract, one or more techniques . . . . remote communication;

NEWSLETTER / ALERT – the means of periodic information, exclusively electronic, on the products, services and / or promotions carried out by SPECIALPLUS SRL in a certain period, without any commitment from SPECIALPLUS SRL regarding the information continued by it.

TRANSACTION – collection or reimbursement of an amount resulting from the sale of a product / service by SPECIALPLUS SRL to the Customer, by using the card processor approved by SPECIALPLUS SRL, regardless of the method of delivery.

2. General

2.1. The document establishes the terms and conditions of use of the Site / Content / Service by the member or the Client, in case he does not have another valid use agreement, concluded between SPECIALPLUS SRL and him.

2.2. The use, including but not limited to accessing, visiting and viewing, the Content / Service, implies the adherence of the User, Members or Client to the presentation of the terms and conditions unless the respective content does not have distinct formula conditions.

2.3. Access to the Service is made exclusively by accessing the publicly available website www.special-plus.com.

2.4. By using the Site / Content / Service, the Member or Customer is solely responsible for all activities arising from its use. He is also liable for any material, intellectual or electronic damages or any other nature caused to the Site, Content, Service, SPECIALPLUS SRL or any third party with which SPECIALPLUS SRL has a contract, in accordance with the Romanian legislation in force.

2.5. If the User or the Client does not agree and / or does not accept and / or revokes his / her acceptance given for the Document:

2.5.1. It renounces: access to the Service, other services offered by SPECIALPLUS SRL through the Site, receiving newsletters / alerts and / or communications from SPECIALPLUS SRL of any kind (electronic, telephone, etc.), without any subsequent guarantee from part of SPECIALPLUS SRL.
2.5.2.SPECIALPLUS SRL will delete all data referring to it from its database, without any subsequent obligation of any party to the other or without any party being able to claim damages from the other.
2.5.3. He may at any time reconsider his decision not to agree and / or not to accept the document, in the form in which it will be available at that time.
2.6. The Client / Member may at any time reconsider his decision to agree and / or accept the Document, in the form in which it will be available at that time.

2.7. In order to exercise the right provided in art. 2.5, he can contact SPECIALPLUS SRL, or use the links from the content received from SPECIALPLUS SRL destined for this op.

2.8. The Client cannot revoke the agreement expressed in favor of the Document during the performance of a Contract or until the moment when he will not pay the equivalent value of all the contracts not honored towards SPECIALPLUS SRL.

2.9. If the Client has paid the value of all Contracts not honored against SPECIALPLUS SRL and revokes the agreement expressed in favor of the Document during the execution of an Order, SPECIALPLUS SRL will cancel its Order without any subsequent obligation of any party to the other or without any party . . . . to be able to claim the other damages.

2.10. This site is addressed only to Individual Members who are at least 18 years old, who have gone through the corresponding registration stages and who have not been suspended or removed by SPECIALPLUS SRL, regardless of the reason for the suspension or removal. The possibility to order online is only available to persons domiciled in Romania. By becoming a Member, the person declared to meet the above conditions.

3. Continuation

3.1. The content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, still images, dynamic images, text and / or multimedia content presented on the Site, are the exclusive property of SPECIALPLUS SRL, being . . . -all reserved the rights obtained for this purpose directly or indirectly (by use and / or public license).

3.2. The User, Member or Client is not allowed to copy, distribute, publish, transfer to third parties, modify and / or otherwise alter, use, link to, expose, include any continuum in any context other than the original intended by SPECIALPLUS SRL, including any continued outside the site of SPECIALPLUS SRL, the removal of the signs that signify the copyright of SPECIALPLUS SRL on the content and participation in the transfer, sale, distribution of materials made by reproducing, modifying or displaying the content, the express consent of SPECIALPLUS SRL.

3.3. Any content to which the Member or the Client has and / or obtains access by any means, is under the incidence of the Document, in case the content is not accompanied by a specific and valid use agreement concluded between SPECIALPLUS SRL and this one, and without any guarantee. . . . . implicitly or expressly formulated by SPECIALPLUS SRL with reference to that content.

3.4. The Member or the Client may copy, transfer and / or use content only in personal or non-commercial ways, only if they do not conflict with the provisions of the Document.

3.5. If SPECIALPLUS SRL confers on the Member or the Client the right to use in the form derided in a separate use agreement, a certain content, to which the Members obtain access as a result of this agreement, this right extends only to him or her. contents defined in the agreement, only during its existence or these contents on the site or for periods defined in the agreement, according to the defined conditions, if they exist and do not represent a contractual commitment from SPECIALPLUS SRL for the respective Member, Client or any other third party who has / obtains access to this transferred content, by any means and who may be harmed in any way by this content, during or after the expiration of the user agreement.

3.6. No continuation transmitted to the User, Member or Client, by any means of communication (electronic, telephone, etc.) or acquired by him by accessing, visiting and / or viewing does not constitute a contractual obligation on the part of SPECIALPLUS SRL and / or the employee SPECIALPLUS SRL which mediated the transfer of content, if any, to that content.

3.7. Any use of the Content for purposes other than those expressly permitted by the document or the accompanying use agreement, if any, is prohibited.

4. Contact

4.1. SPECIALPLUS SRL publishes on the site complete and correct identification data and contacts to the User, Client or Member.

4.2. By using the contact form or the service present on the site, the User, Member or Client allows SPECIALPLUS SRL to contact him by any available means, including electronic means.

4.3. The partial or complete completion of the contact form and its sending not of the representative of any commitment on the part of SPECIALPLUS SRL to contact the User, the Member or the Client.

4.4. Accessing the Site, using the information presented in it, visiting the pages or sending e-mails or notifications addressed to SPECIALPLUS SRL is done electronically, by telephone, or any other means of communication available to customers and SPECIALPLUS SRL, considering – Thus, it agrees to receive notifications from SPECIALPLUS SRL in electronic and / or telephone manner, including communication by e-mail or announcements on the site.

4.5. SPECIALPLUS SRL reserves the right not to respond to all requests of any kind, received by any means of communication (electronic, telephone, etc.).

5. Newsletters and alerts

5.1. When the Member or the Client creates an Account on the Site, accepting the Document (Terms and Conditions), he has the right to express or not his agreement regarding the receipt of newsletters and / or alerts from SPECIALPLUS SRL.

5.2. The data taken from the Member in opposition to sending the newsletters and / or alerts, can and will be used by SPECIALPLUS SRL within the limits of the Privacy Policy.

5.3. The waiver of the receipt of newsletters and / or alerts by the member or Client can be made at any time:

5.3.1. Using the special link in any newsletters and / or alerts received.
5.3.2. By changing your acceptance to receive newsletters and / or alerts and using pages in restricted areas, by using the Account.
5.3.3. By contacting SPECIALPLUS SRL, according to the contact information, and without any subsequent obligation of any party to the other or without any party being able to claim damages from the other.

5.4. Waiver of receipt of newsletters and / or alerts does not imply waiver of acceptance of the document.

5.5. SPECIALPLUS SRL reserves the right to select the persons to whom it will send newsletters and / or alerts as well as the right to remove from its database any member or Client who has previously expressed his consent to receive newsletters and / or alerts, without any fel. fel. fel. the subsequent commitment from SPECIALPLUS SRL, or any prior notification thereof.

5.6. SPECIALPLUS SRL will not include in newsletters and / or alerts sent to the Member or the Client, any other advertising material in the form of content that refers to a third party that is not a partner of SPECIALPLUS SRL, at the time of sending the newsletters and / or . . . . alerts.

6. Privacy policy

6.1. SPECIALPLUS SRL collects personal data, on the pages of its Sites, only with the voluntary consent of the User, Member or Client, in the following ways:

• validation, shipping and invoicing of orders to it;
• resolving the cancellation or of any nature related to an order or a contract, to the problems or products approved by it;
• to ensure his access to the service;
• sending newsletters and / or periodic alerts, in exclusively electronic format;
• contacting him, at his voluntary request;
• contacting him, in matters of Customer Relations;

statistical options.
By creating the Account, each member or Client has expressed his consent for SPECIALPLUS SRL to collect and manage his personal data, under the conditions and in compliance with the provisions of Law 677/2001.

The right to access data

6.2. Any Member or Client, has the right to obtain from SPECIALPLUS SRL, upon request and free of charge to request per year, confirmation that the data concerning him are or are not processed by him.

The right to intervene in the data

6.3. Any Member or Client has the right to obtain from SPECIALPLUS SRL, through a laugh request, signed and dated, free of charge:

a) as the case may be, the rectification, updating, blocking or deletion of data whose processing is not in accordance with the law, especially of incomplete or inaccurate data;
b) as the case may be, the transformation into anonymous data of the data whose processing is not in accordance with the law;
c) the notification to third parties to whom data of any operation carried out according to letter b) or c), if this notification does not prove impossible or does not involve a disproportionate effort compared to the legitimate interest that could be harmed.

The right of opposition

6.4. Any Member or Client has the right to object at any time, for well-founded and legitimate reasons related to its particular situation, as data intended to be processed, unless otherwise provided by law. In case of justified opposition, SPECIALPLUS SRL will no longer process the data in question. Also, any member or Client has the right to oppose at any time, free of charge and without any justification, that the data that are taken care of or aimed at be processed in direct marketing, on behalf of SPECIALPLUS SRL.

6.5. Any of the aforementioned rights, recognized to the Member or the Client by law, may be exercised by requesting this information above, through a request addressed to SPECIALPLUS SRL, drawn up in laughter form, dated and signed. In the application, the applicant may indicate whether he / she wishes to be communicated to a specific address, which may also be by e-mail, or through a correspondence service to ensure that the delivery will be made only in person.

6.6. SPECIALPLUS SRL will communicate the requested information, within 15 days from the date of receiving the request, in compliance with the eventual options of the applicant expressed according to art. 6.5.

6.7. SPECIALPLUS SRL may inadvertently collect other data (IP address, time of visit, place of access, name and version of internet browser, operating system, including other parameters) provided by the internet browser through which access to the site is made. and may be used by SPECIALPLUS SRL to improve services offered to its Customers or Users, or with statistical op; the exception is the case where the provisions of the document are violated, in the event that the result of the actions of the Member / Client contradicts the interests or causes damages of any kind on the part of SPECIALPLUS SRL.

6.8. The customer has the right to object to the collection of his personal data and to request their deletion, thus revoking his consent to the document, and thus waiving any implied rights specified therein and without any subsequent obligation of any party to the other or without . any party may claim damages from the other, but only in accordance with art. 2.8.

6.9. For the exercise of the rights according to art. 6.2 – 6.4, the Client or the Member will address SPECIALPLUS SRL, according to the contact data available on the site, valid on the date.

6.10. Using the forms available on the site, the Client or the Member has the right to modify the data that he initially declared in order to reflect any change that has occurred, if any.

6.11. The privacy policy of SPECIALPLUS SRL refers only to the data provided voluntarily by the User, Customer or Member exclusively on the site. SPECIALPLUS SRL is not responsible for the practical privacy policy of any other third party that can be reached through links, regardless of their nature, outside the site.

6.12. SPECIALPLUS SRL undertakes that the data collected by the Client / Member will be used only in accordance with the declared options and not to make public, sell, rent, license, transfer, etc. the database containing information about the personal or special data of the Member / Client of any third party not involved in the fulfillment of the declared ops.

6.13. Exceptions from the provisions of art. 6.14 will make the situation in which the transfer / access / viewing / etc is requested by the competent bodies in the cases provided by the regulations in force at the date of the event.

6.14. The bank card processor approved by SPECIALPLUS SRL has the right to access / view any type of data / documents, generated following an issued order, canceled orders, contract, canceled contract or an honored contract, in order to investigate any Transaction, in if it exists.

6.15. SPECIALPLUS SRL guarantees that the personal data of the User, collected through the contact form, will be used only until the solution of the problems communicated by him, after which they will become data exclusively statistical.

6.16. SPECIALPLUS SRL is not responsible for defects that may endanger the security of the server on which the database containing this data is hosted.

7. Online sales policy

7.1. Access to work

7.1.1. Access to the service is allowed to any User or Member who may or may not have an Account.

7.1.2. In order to be allowed access to the service, the User, the Client or the Member will have to accept the provisions of the Document.

7.1.3. SPECIALPLUS SRL reserves the right to limit the client’s access to the Service and to delete it.

7.1.4. Each member can have only one Account. It is forbidden to share an Account between several Members / Clients.

7.1.5. In the event that such access is operated, SPECIALPLUS SRL reserves the right to cancel or suspend the Client’s access to the Content or Service.

7.2. Products and services

7.2.1. SPECIALPLUS SRL may publish on the site information about products, services and / or practical promotions by it in a certain period and within the available stock.

7.2.2. The products and / or services purchased through the service are intended exclusively for the personal use of the Client.

7.2.3. SPECIALPLUS SRL may limit the ability to purchase products or services available on the site at any given time, to one or more customers.

7.2.4. All tariffs related to the products or services offered on the site are expressed in lei and include VAT.

7.2.5. The invoicing of the purchased products is done exclusively in lei.

7.3. Online order

7.3.1. By completing the order, the Customer agrees that all the data provided by him, necessary for the purchase process, are correct, complete and true at the date of placing the order, referred to in this document as “order issued”.

7.3.2. By completing the order, the Client agrees that SPECIALPLUS SRL can contact him, by any means available / agreed by SPECIALPLUS SRL, in any situation in which it is necessary to contact the Client.

7.3.3. SPECIALPLUS SRL may denounce the unilateral order made by the Customer, following a prior notification addressed to the Customer, without any subsequent obligation of any party to the other or without any party being able to claim damages from the other in the following cases:

7.3.3.1. the data provided by the Client on the site are incomplete or incorrect
7.3.3.2. the Client’s activity on the site may and / or cause damages of any kind on the part of SPECIALPLUS SRL and / or its partners
7.3.3.3 making more than two consecutive failed deliveries
7.3.3.4. for other objective reasons.

7.3.4. The customer can cancel an order, when contacted according to art. 7.3.2.

7.3.5. If the Customer has modified his Order according to art. 7.3.5, and the value of his new order is less than the value of the products / services initially ordered, SPECIALPLUS SRL will return to the Client’s account the amount representing different between the value of the initial order and the new order. . . . . , within a maximum of 48 hours from the date on which SPECIALPLUS SRL became aware of this fact. This provision applies only to orders paid by card.

7.3.6. In case a customer modifies his personal data, all the forms available on the site, the orders in progress existing at that time, keep his data defined / accepted by the Customer before the moment of modification, the new data modified accordingly taking into account for deliveries. . . . subsequent and contact.

7.4. Contract and completion

7.4.1. SPECIALPLUS SRL will include in the package sent to the Customer, depending on the typical of each product, all the necessary documents to certify the purchase of the products / services to the Customer.

7.4.2. SPECIALPLUS SRL will facilitate the information of the Client on the completion stage in which his order is located.

7.4.3. The contract to which are added the documents certifying the delivery to the Client of the products contracted by him, by SPECIALPLUS SRL, becomes an honored Contract.

7.4.4 The condition of accepting the return is that the products are in the same condition in which they were delivered (not damaged, not showing signs of wear, have all labels intact). Due to the delicate nature of the products sold, we do not reserve the right to refuse any returned product that cannot be resold as new, as it may endanger the health of buyers.

7.5. Transport policy

7.5.1. Delivery to the Customer of purchased products / services is made through the courier company Fan Courier

7.5.2. Deliveries will be made, on average, in 2-3 days from the date of placing the order. In case the product will be delivered by the partner who carries out courier services with exceeding the above-mentioned term, SPECIALPLUS SRL will inform the Client by e-mail as soon as possible, with the application of the provisions of art. 7.6.3, in which case, the Customer may cancel the order. In the event that the payment was made before the delivery date of the ordered product (s), the amounts paid will be refunded in full according to law, within 14 days.

7.5.3 As SPECIALPLUS SRL carries out the delivery through third parties, the delivery details of the included products and but not limited to the time required for delivery do not constitute or contractual obligations on the part of SPECIALPLUS SRL, without any party being able to claim the other damages. . . interest. , in case any party may be or is prejudiced in any way as a result of their violation.

7.6. Quality and guarantees

7.6.1. Each product sold by SPECIALPLUS SRL benefits from a warranty period of 15 days from the date of sending the order. No Member / Customer may request an extended warranty, in other terms and conditions, for a longer term than that provided in this article.

In accordance with art. 11 of Law 449/2003, each member or Client may request in case of non-conformity, repair, replacement of the product or return of the product and its equivalent value, for the reasons indicated in art. 7.7.1 below. Product replacement is possible within the available stock.

Any repair or replacement of the products will be made within 15 days from the moment when the consumer notifies SPECIALPLUS SRL of the non-conformity of the product. In order to avoid any ambiguity, the Client will document through photo or video images the proof of non-compliance.

7.6.2. If SPECIALPLUS SRL cannot execute the contract because the product is not available, it will inform the Customer about this unavailability, on the date when SPECIALPLUS SRL becomes aware of this case. In the event that the product has already been paid by the Customer, the amounts paid as payment will be refunded by SPECIALPLUS SRL within a maximum of 14 days, unless the parties agree otherwise.

7.6.3. In the event of exceeding the delivery term indicated in art. 7.6.2, SPECIALPLUS SRL will inform the Customer by E-mail and will agree with this extension of the delivery term with the period that will not exceed the delivery term initially provided. If, during the new period agreed by mutual agreement, the product will be unavailable for delivery, the Customer may request the termination of the distance contract and the cancellation of the order. The Customer has a period of 3 working days from the date of issuing the notification of information to express his option regarding the ordered product. for the extension of the delivery period. In all cases in which the Client expresses his option at risk for terminating the contract and canceling the order, if the product has already been paid by him, SPECIALPLUS SRL will return the amounts paid according to art. 7.6.2.

7.6.4. The paid amounts will be reimbursed within 14 days insofar as SPECIALPLUS SRL holds all the necessary information in this respect, respectively the communication to the client at risk of the IBAN account in which the transferred amounts will be transferred.

7.7. Product return policy

7.7.1. The SPECIALPLUS SRL client can return products purchased through a Contract, in the following situations:

7.7.1.1. The packages show severe damage;
7.7.1.2. The products were delivered / invoiced incorrectly;
7.7.1.3. The products have a manufacturing defect;
7.7.1.4 The products have different quantities than those ordered by the Customer;

The product must be returned in accordance with art. 7.6.2, to be in the same condition in which it was received: to be unused, to have the label, the packaging in which it was sent not to be damaged.

We recommend that you try products without removing the detachable label. You should also know that the return of the product without the composition label cannot be accepted. The products marked in the return form must be delivered in full to the courier, just as they were checked on the return request website. If there are different products in the return package than those in the completed form, after the package has been checked by the courier, the pick-up will be refused.

8. Unilateral termination of the contract by the client

“The consumer has the right to notify the trader in writing that he renounces the purchase, without penalties and without invoking a reason, within 14 calendar days from the date of ordering the product.” Also, in accordance with art. 9, para. 1 of GEO 34/2014, the Customer has the right to unilaterally terminate the distance contract, within 14 calendar days from the date of ordering the products, without penalties and without invoking any reason. In this case, the direct costs of returning the products will fall, according to the law, to the Client. In order to avoid any ambiguity, according to art. 16 of GEO 34/2014,

8.1 The customer undertakes to notify in writing SPECIALPLUS SRL, his intention to return purchased products, by any means of written communication (e-mail, etc.) within a maximum of 14 calendar days from the date of ordering the products and / or services. In the withdrawal request, the Customer will indicate the order number, order data, name and address, as well as the IBAN account in which he wishes to reimburse the amounts representing the value of the order and the delivery costs.

8.1.2 The customer who notified SPECIALPLUS SRL according to art. 8.1, has the responsibility to ensure that the products to which he referred will be returned within a maximum of 3 calendar days, otherwise SPECIALPLUS SRL the return. For the sake of clarity, the Customer will bear the direct costs related to the return of the products, in case of unilateral termination of the contract and will be in terms of diminishing the values ​​of the products from their handling.

8.2 SPECIALPLUS SRL may refuse the products returned by its Customers, if the return falls within one of the cases provided below, without the latter claiming damages or compensation:

8.2.1 In case of replacement of the purchased product with another product with other specifications or of a different type, except for the situation provided in art. 7.7.1.4.
8.2.2 In case the return request for any of the situations provided in art. 7.7.1 has the date of dispatch of the notification of the intention to return which exceeds the term of 14 calendar days provided according to art. 8.1.
8.2.3. If the return request relates to products made to the specifications presented by the consumer or clearly customized products and those sealed which cannot be returned for reasons of health protection or hygiene and which have been unsealed by the consumer . . .

8.3 For clarification, in case the Client notifies the intention to unilaterally terminate the contract or to return the products according to art. 7.7.1, situation that attracts the obligation from SPECIALPLUS SRL to reimburse the amounts paid by the Customer within 14 days, this term will start to run from the date of receipt of the product to SPECIALPLUS SRL and not from the date on which the Customer. sent to SPECIALPLUS SRL its intention to return // denunciation.

8.3.1 In case of refund of the value of the product, this will be done within 14 days from the confirmation of the return.

8.3.2 In case the Customer who returned a product in accordance with the provisions of art. 7.7.1.3, and SPECIALPLUS SRL does not have a suitable product for replacement, it will offer the customer the value of the product.

8.3.3 The value of additional services including, but not limited to the transport of products, paid by the customer, is not refundable.

8.3.4 In all cases, the return / re-shipping costs will be borne by the customer except for the situations presented in points 7.6.1 and 7.7.1, in which case SPECIALPLUS SRL will bear the value of the transport. Also, in case of delivery of a non-ordered product (s), the return costs are borne by SPECIALPLUS SRL.

9. Fraud

9.1. SPECIALPLUS SRL does not request from its Clients or Users by any means of communication (e-mail / telephone / SMS / etc) information regarding confidential data, accounts / bank cards or personal passwords.

9.2. The Client / Member assumes full responsibility for the disclosure of a third party’s confidential data.

9.3. SPECIALPLUS SRL declines any responsibility, in the situation in which a Member / Client would be / is prejudiced in any form by a third party that would claim that it is / represents the interests of SPECIALPLUS SRL.

9.4. The Client or the Member will inform SPECIALPLUS SRL about such attempts, contact details.

9.5. SPECIALPLUS SRL does not promote SPAM. Any Member / Client who has explicitly provided his / her email address on the site may opt to deactivate the client’s account for these e-mail addresses.

9.6. The communications made by SPECIALPLUS SRL through electronic means of distance communication (ie e-mail) contain the complete and compliant identification data of the sender or the links to them, at the date of transmission of the content.

9.7. The following purposes may or may not be considered attempts to defraud the Site / Content and / or SPECIALPLUS SRL. SPECIALPLUS SRL reserves the right to initiate criminal proceedings against the person or persons who tried, or reached this op (s):

9.7.1. to access the data of any type of another Member / Client by using an account or by any other method.
9.7.2. to alter or modify the content of the Site or any correspondence sent in any way by SPECIALPLUS SRL to the Member / Client
9.7.3. to affect the performance of the server (s) running the site
9.7.4. to access or disclose to any third party who does not have the necessary legal authority, the content sent by any means to SPECIALPLUS SRL to the Member / Client when he is not the legitimate recipient of the content.

10. Limitation of liability

10.1. SPECIALPLUS SRL cannot be held responsible in any way to any Member / Client who uses the Site or the Content, other than within the limits of the articles that constitute the Terms and Conditions.

10.2. If a Member / Client considers that Content posted by any means by SPECIALPLUS SRL violates copyright or any other rights, he may contact SPECIALPLUS SRL for details, according to the contact details, so that SPECIALPLUS SRL can take . . . . an informed decision.

10.3. SPECIALPLUS SRL does not guarantee the Member or the client access to the site or the service, in the absence of registration by the latter by going through the registration stages of the site, and does not give him the right to download or modify partially and / or completely the content, to reproduce in whole or in part the content, to copy, or to exploit any content in any other way, or to transfer to any third party any content over which it has and / or has gained access, under an agreement of use, without the consent . . . prior risk of SPECIALPLUS SRL.

10.4. SPECIALPLUS SRL is not responsible for the content, quality or nature of other sites that are reached through content links, regardless of the nature of these links. For those sites, the responsibility lies entirely with their owners.

10.5. SPECIALPLUS SRL is exempt from any fault in the case of using the sites and / or the content transmitted to the Member or Client, by any means (electronic, telephone, etc.), through the sites, e-mail or an employee of SPECIALPLUS SRL, when this use of the content may or will cause damage of any kind to the Member, the Client and / or any third party involved in this transfer of Content.

10.6. SPECIALPLUS SRL does not offer any direct or indirect guarantees such as:

10.6.1. the service will be according to the customer’s requirements
10.6.2. the service will be uninterrupted, safe or error free of any kind
10.6.3. the products / services obtained free of charge or for a fee will correspond to the customer’s requirements or expectations
10.7. Within the limits of the Terms and Conditions, the operators, administrators and / or owners of the site are in no way responsible for their relations or consequences resulting from, but not limited to, acquisitions, special offers, promotions, promotions, or any other type. . . . . relationship / connection / transaction / collaboration / etc. which may occur between the client or Member and any of those who promote themselves directly or indirectly through the site.

11. Force majeure and fortuitous event

11.1. Except as otherwise expressly provided, neither party to a contract which is still in progress shall be liable for the failure to perform on time and / or properly, in whole or in part, any of the obligations which . . . . It is incumbent on them under the contract, if the non-performance of the respective obligation was caused by a force majeure event.

11.2. The party or the legal representative of the party invoking the above-mentioned event is obliged to inform the other, immediately and completely, of its occurrence and to take any measures available to it in order to limit the consequences of that event.

11.3. The party or legal representative of the parties invoking the above-mentioned event is exempt from this obligation only if the event prevents it from carrying it out.

11.4. If within 15 days from the date of its occurrence, respectively the event does not cease, each party will have the right to notify the other party of the full termination of this contract without any of them being able to claim the other damages.

11.5. The party invoking the force majeure event must prove the impossibility of executing the obligations within 14 days from the date of the event but within the limits of art. 11.3.

12. Disputes

12.1. By using / visiting / viewing / etc the sites and / or any continuum sent by SPECIALPLUS SRL to the Member / Client by accessing and / or sending by any means (electronic, telephone, etc.), he agrees at least with the provisions ” Terms and conditions”.

12.2. Any dispute regarding this document Terms and Conditions that may arise between the Member / Client and SPECIALPLUS SRL will be settled amicably first.

12.3. Any dispute, of any kind, that may arise between the Member and SPECIALPLUS SRL or its partners, will be resolved amicably. If this is not possible, the conflict will be resolved by the competent court of the headquarters of SPECIALPLUS SRL, in accordance with the Romanian legislation in force.

12.4. If any of the above clauses is found to be void or invalid, regardless of the cause, this clause will not affect the validity of the other clauses.

12.5. This document has been drafted and will be interpreted in accordance with Romanian law.

13. Final provisions

13.1. SPECIALPLUS SRL reserves the right to make any changes to these provisions, as well as any changes to its site / structure / service as well as any content without prior notice to the Member or Client.

13.2. Within the provisions of the Terms and Conditions, SPECIALPLUS SRL cannot be held responsible for any errors on the site for any reason, including due to changes, settings, etc., which are not made by the site administrator.

13.3. SPECIALPLUS SRL reserves the right to insert advertising banners of any nature and / or links on any page of the site, in compliance with the legislation in force.

14. Opinion

14.1. If there are any questions or suggestions regarding SPECIALPLUS SRL, please contact us at the phone number displayed in the Contact section of the SITE, from Monday to Saturday, schedule 10:00 – 20:00, or by email at contact @ special-plus.com

14.2. Any comments, questions, feedback, ideas, suggestions or other communications or information about or about the site www.special-plus.com, functionality or improvement will remain the property of SPECIALPLUS SRL.